Searching in library databases requires a different set of skills and tools than searching in an internet search engine like Google. One of the first tools you will need are keywords. Searching full sentences or questions in library databases will most often lead to poor results.
Try searching "What factors affect undergraduate satisfaction with their universities?" in OneSearch. What do your results look like? How many results did you receive? Are the resulting items relevant to the question? Now try selecting keywords from this question and searching only those, for example, undergraduate satisfaction AND university. What do your results look like now? How many results did you receive?
Library databases search for every word contained within the search bar, so searching full sentences or questions means that the database is searching for resources that contain all words in your question. By selecting keywords from your research question, you can ensure that your searches are more effective and efficient. Remember that every keyword has synonyms! Try replacing which keywords you search with to see which ones bring you better results.
Another tool to utilize when searching are quotations. By placing quotations around search terms, you are telling the database that you want resources that use exactly that word or phrase, in that spelling and order. For example, searching "undergraduate satisfaction" will result in resources that include that phrasing exactly.
A very useful research strategy, especially when writing literature reviews, is to search within the citations or references of a resource. If you can find one or more good articles/books look up the resources they used in their research! If you see a researcher or resource cited by multiple researchers, pay attention to their work. They may be an important scholar in the field who you should mention in your review. This strategy also helps to ensure you never run out of resources to look up.
If you need a resource the library does not have, you can request it through Interlibrary Loan. This service is free for UHV/VC students, staff, and faculty.