Reserves Lu: COSC 6325

• 1. Malone, T. W., J. Yates, et al. (1987). "Electronic Markets and Electronic Hierarchies." Communications of the ACM 30(6): 484-497. (MO2)
• 2. Coase, R. H. (1937). "The Nature of the Firm." Economica, New Series 4(16): 386-405 (MO1)
• 3. Williamson, O. E. (1981). "The Economics of Organization: The Transaction Cost Approach." American Journal of Sociology 87(3): 548-577. (MO1)
• 4. Hammer, M. (1990). Reengineering work: Don’t automate, obliterate. Harvard Business Review, 68(4), 104–112. (MO2, MO3)
• 5. Henderson, J. C. and V. N. Venkatraman (1993). "Strategic alignment: Leveraging information technology for transforming organizations." IBM Systems Journal 32(1): 4-16. (MO1)
• 6. Kaplan, R. S., & Norton, D. P. (1996). Using the Balanced as Strategic Management System. Harvard Business Review, January-February, 75-85.
• 7. Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures That drive performance. Harvard Business Review, January-February, 172-180.
• 8. Kaplan, R. S., & Norton, D. P. (1993). Putting the balanced scorecard to work. Harvard Business Review, September-October, 134–142. https://doi.org/10.1016/b978-0-7506-7009-8.50023-9
• 9. Momoh, A., Roy, R., & Shehab, E. (2010). Challenges in enterprise resource planning implementation: State-of-the-art. Business Process Management Journal, 16(4), 537–565. (MO1)
• 10. Seethamraju, R. (2015). Adoption of Software as a Service (SaaS) Enterprise Resource Planning (ERP) Systems in Small and Medium Sized Enterprises (SMEs). Information Systems Frontiers, 17(3), 475–492. (MO1)

• 11. Dennis, A. R. and I. Vessey (2005). "Three Knowledge Management Strategies: Knowledge Hierarchies, Knowledge Markets, and Knowledge Communities." MIS Quarterly Executive 4(4): 399-412.(MO2)
• 12. Razmerita, L., Phillips-Wren, G., & Jain, L. C. (2016). Advances in knowledge management: An overview. Innovations in Knowledge Management, 95, 3–18. (MO2)

• 13. Carr, N. G. (2003). "IT Doesn't Matter." Harvard Business Review 81(5): 41-49. (MO4)
• 14. Timmers, P., Business models for electronic markets. Electronic markets, 1998. 8(2): p. 3-8. (MO1)
• 15. Morris, M., Schindehutte, M., & Allen, J. (2005). The entrepreneur’s business model: Toward a unified perspective. Journal of Business Research, 58(6), 726–735 (MO1)
• 16. Eisenmann, T., G. Parker, and M.W. Van Alstyne, Strategies for two-sided markets. Harvard business review, 2006. 84(10): p. 92. (MO3)
• 17. Orenga-Roglá, S., & Chalmeta, R. (2016). Social customer relationship management: taking advantage of Web 2.0 and Big Data technologies. SpringerPlus, 5(1). (MO2)
• 18. Garcia, F., Grabot, B., & Paché, G. (2019). Adoption mechanisms of a supplier portal: A case study in the European aerospace industry. Computers and Industrial Engineering, 137(February), 106105. https://doi.org/10.1016/j.cie.2019.106105 (MO1-3)
• 19. O'reilly, T., What is Web 2.0: Design patterns and business models for the next generation of software. Communications & strategies, 2007(1): p. 17. (MO1, MO2)
• 20. Weinhardt, C., Anandasivam, A., Blau, B., Borissov, N., Meinl, T., Michalk, W., & Stößer, J. (2009). Cloud Computing – A Classification, Business Models, and Research Directions. Business & Information Systems Engineering, 1(5), 391–399 (MO1, MO2)
• 21. Moor, J. H. (1985). What is Computer Ethics? Metaphilosophy. T. W. Bynum, Blackwell: 266-275.(MO1)

• 22. Bynum, T.W. (2000). Ethics and the Information Revolution. Ethics in the Age of Information Technology, Linkoping University, Sweden: 32-55. (MO2)
• 23. Buchanan, E.A. (2000). Ethical Considerations for the Information Professions. Readings in CyberEthics. R. A. Spinello and H. Tavani, T. Sudbury, Massachusetts, Jones and Batlett: 613-624. (MO3)

• 24. Awad, E., et al. (2018). The Moral Machine Experiment. Nature, 563(7729), 59–64. (MO2)
• 25. Moor, J. H. (1997). "Towards a Theory of Privacy in the Information Age." Computers and Society 27(3): 27-32

• 26. Winn, J.K. and B. Wright (2000). Electronic Communications in the Workplace - Chapter 21. Law of Electronic Commerce, Aspen Law & Business
• 27. Winn, J.K. and B Wright (2000). Privacy and Collections of Data - Chapter 14. Law of Electronic Commerce, Aspen Law & Business.

• 28. Lessig, L. (1998). The Laws of Cyberspace. Taiwan Net '98, Taipei, Taiwan.
• 29. Post, Robert C. "Data privacy and dignitary privacy: Google Spain, the right to be forgotten, and the construction of the public sphere." Duke LJ 67 (2017): 981.
• 30. LeCun, Y., Bengio, Y. and Hinton, G. “Deep learning”, Nature, 521, pp436-44, 2015
• 31. Tarafdar, M., Beath, C. M., & Ross, J. W. (2019). Using AI to Enhance Business. MIT Sloan Management Review.
• 32. Altemeyer, B. (2019). Making the business case for AI in HR: two case studies. Strategic HR Review, 18(2), 66–70. https://doi.org/10.1108/shr-12-2018-0101.